tote+able Return Policy


Return Policy

Unused items in new and resalable condition may be returned within 30 days for a refund to original form of payment or exchange.  Must include a copy of original receipt or gift receipt.  We do not refund shipping charges.

Defective Items

Defective items must be reported within 10 days of receipt.  Please email a picture of the damaged or faulty items to

Incorrect Items

If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package.

Sale Items

All sale items are final.  No returns or exchanges accepted.

Return Process

For returns and exchanges, please contact us at  We will provide instructions.  Once return is received, we will process and replace or credit within 3-5 business days.